I just read an opinion piece at http://www.onstrategies.com/filesnew/perspectives/perspectivescurrent.html that has a quote about the Open Source Software business model and likens it to the Internet bubble that we experienced not that long ago. The relevant quote is:
Does mean that open source has finally become a viable business?
According to a Forbes online filing, the answer's no. Likening the open source rush to
the dot com bubble, Forbes says that this time around, customers are also placing
themselves at risk. According to an eWeek account of an elite CIO panel last fall, few
considered open source technology or business models adequately proven.
The Forbes article added that open source wasn't such a great deal for vendors either.
"Problem is, most people just take the free stuff and run." Exhibit A? Barely 3% to 5% of
JBoss customers buy support contracts.
The article then goes on to talk about 3 different OSS models. I found it very interesting reading.