# Friday, September 04, 2009
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Yesterday and today InfoPath and occasionally Word was crashing. Out of nowhere after one crash I got a message saying I should run office diagnostics.

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It ran and did not find any issues.

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When I clicked on the continue button I was taken to http://office.microsoft.com/en-us/help/diagnostichelp.aspx?ShowHelp=30,15,23,25,11,10&Responses= where I followed the following instructions.

 

Access, Excel, PowerPoint, or Word
  1. Click the Office ButtonButton image, and then click Access Options, Excel Options, PowerPoint Options, or Word Options.
  2. Click Trust Center, click Trust Center Settings, and then click Privacy Options.
  3. Select the Download a file periodically that helps determine system problems check box.
  4. Wait about a week to allow the file to be downloaded, and then run Microsoft Office Diagnostics again.

I will wait the week and run Office Diagnostics again to see if it can figure out what the problem is.
Friday, September 04, 2009 2:46:00 PM (Mountain Standard Time, UTC-07:00)  #    Disclaimer  |  Comments [0]  |  Related posts:
Office Diagnostics Part 2